Frequently Asked Questions

Domain Registration


Who do you register your .uk domains with?

We are a Nominet Accredited Channel Partner, so all domains ending with .uk are registered directly with Nominet, who are the authority for all .uk domains.

The domains are registered directly to the client, so they are the owner or registrant. Purple Tree Solutions, act as the Registrar and administer the domain on behalf of the client.

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Who do you use for registering other types of domain names?

For any domain which is not a .uk, we use several different TLD (Top Level Domain) registration services. The service we use will depend on the TLD required. The companies we use for these registrations are reputable companies with an established history in the domain registration market.

The domains are still registered to the client directly, however we generally listed as the Admin, Technical and Billing contact for the domain name.

How long are domains registered for?

As standard we register domain names for clients for a 2 year period, domain are then renewed every 2 years. Domains can be registered/renewed for a maximum of 10 years.

Client receive an invoice in the month prior to their domain being due for renewal.

What happens if I do not renew my domain name?

In the case of a .uk domain name, then the domain continues to function up to 30 days after the domain has expired. After this, any connected services such as email and a website will stop working, emails will be returned to the sender and the website will display a page not found message. .uk domains can be renewed up to 60 days after their expiry, in which case, the services like email and the website will start working again. If the domain is not renewed at all, then eventually the domain name will be released by Nominet so that it can then be registered by someone else.

With .com domains, these generally work for up to 7 days after the expiry date then connected services will stop working. .com domains can usually be renewed within the 7 days grace period. Generally domains are released for registration by someone else within 21 days of the name expiring.